Privacy Policy

Last updated: 21 August 2026

This Privacy Policy explains how VictorFlow ("VictorFlow", "we", "us", or "our") collects, uses, and protects your information when you visit and use store.victorflow.com (the "Store") to browse, purchase, and download our Webflow, Framer, and Figma templates.

By using the Store, you agree to the practices described in this policy. If you do not agree, please do not use the Store.

1. Who We Are

The Store is operated by VictorFlow, a Webflow and Framer template creator and design studio. If you have any questions about this policy or your data, you can reach us through our support page at store.victorflow.com/contact or by email at info@victorflow.com.

2. Information We Collect

We collect the following types of information.

Information you provide directly. When you create an account, make a purchase, or contact support, we may collect your name, email address, billing details, and any information you include in your messages to us.

Payment information. Payments are processed by our third-party payment provider, Polar. We do not store your full card number or card security details on our servers. Our payment provider handles that information under its own security standards and privacy policy.

Account and usage information. This includes your login credentials, the templates you access or download, your plan type (Yearly or Lifetime), and your purchase history.

Technical information. When you visit the Store, we automatically collect certain data such as your IP address, browser type, device information, pages viewed, and referring website. This is gathered through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

• Process your purchases and give you access to your templates.
• Deliver template downloads, updates, and new releases included in your plan.
• Manage your account and verify your login.
• Provide customer support and respond to your requests.
• Send you important account, billing, and service notices.
• Send you product updates or marketing emails, where you have not opted out.
• Detect, prevent, and address fraud, abuse, or security issues.
• Improve the Store, our templates, and the overall experience.
• Comply with our legal and tax obligations.

4. Cookies and Tracking

We use cookies and similar technologies to keep you signed in, remember your preferences, understand how the Store is used, and improve performance. You can control or disable cookies through your browser settings. Some features of the Store may not work correctly if cookies are disabled.

5. How We Share Your Information

We do not sell your personal information. We share it only in the following situations.

Service providers. We share data with trusted third parties who help us run the Store, such as our payment provider, hosting provider, email and analytics tools, and customer support tools. These providers may access your information only to perform tasks on our behalf.

Legal reasons. We may disclose information if required by law, regulation, legal process, or a valid government request, or to protect the rights, safety, and property of VictorFlow, our users, or others.

Business transfers. If VictorFlow is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Retention

We keep your personal information for as long as your account is active or as needed to provide you with the Store and its services. We also retain certain information as required to meet legal, tax, accounting, and reporting obligations, to resolve disputes, and to enforce our agreements. When information is no longer needed, we delete or anonymise it.

7. Data Security

We use reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse, or alteration. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your data and to respond quickly if an issue arises.

8. International Users

VictorFlow operates from India and serves customers worldwide. By using the Store, you understand that your information may be processed and stored in India and in other countries where our service providers operate. These countries may have data protection laws that differ from those in your country.

9. Your Rights

Depending on where you live, you may have rights over your personal information, including the right to access, correct, update, or delete your data, the right to object to or restrict certain processing, and the right to withdraw consent for marketing. To exercise any of these rights, contact us at info@victorflow.com. We will respond within the timeframe required by applicable law.

If you are in the European Economic Area or the United Kingdom, we process your data under the General Data Protection Regulation. If you are in India, we process your data in line with the Digital Personal Data Protection Act, 2023. If you are in California, you may have rights under the California Consumer Privacy Act.

10. Marketing Communications

If you receive marketing emails from us, you can opt out at any time by clicking the unsubscribe link in the email or by contacting us. Even if you opt out of marketing, we will still send you essential account and transactional messages, such as purchase confirmations and billing notices.

11. Children's Privacy

The Store is not intended for anyone under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

12. Third-Party Links

The Store may contain links to third-party websites, such as Webflow, Framer, Figma, or social media platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing your information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Significant changes may also be communicated by email or through a notice on the Store. Your continued use of the Store after changes take effect means you accept the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: